A few helpful details

Custom candle
questions.

A little about choosing a design and sending a custom request.

01

Can I choose a colour and scent?

All candle designs can be customized in different colours and scents. The scent shown on a product page is its listed scent; you can request another scent or describe a colour you have in mind. Lumick confirms exact availability before an order is agreed.

02

How do I request a custom design?

Choose a candle on the Shop page, select a colour and scent preference, and prepare an inquiry email. Your selected details are included for you to review before sending.

03

Is my inquiry a confirmed order?

No. An inquiry is not an order confirmation. Lumick will contact you to confirm availability, price, payment and delivery arrangements.

04

How do I care for my candle?

Read the Candle Care guide for wick-trimming, burn-time and safety guidance.

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